Terms

Updated: March 10, 2023
Contact us: help@kgoal.com

BILLING TERMS AND CONDITIONS

We are Therapy Holdings Inc (“we/Company”), a company registered in the USA with EIN 45-0965387 and registered office at 2325 3rd St Suite 204, San Francisco CA 94107 USA. This page describes the legal terms that apply when orders are placed on our website (www.kGoal.com) by “Customer/you”. If you have questions, please contact us at help@kgoal.com. 

 

  1.     DELIVERY.  The delivery cost will be displayed to you on our website prior to you placing your order. For orders shipping to destinations outside the US, the shipping charge when the order is placed covers transportation via the selected method and carrier only; if any customs, duties or other import fees are applicable for the destination territory, those will be applied separately as part of the customs clearance process at the destination territory and are not included in the shipping charge paid as part of the order on our website. Company is not responsible for delays outside our control. If any such delays occur, we will contact you as soon as we can to let you know and we will take all reasonable steps possible to minimize the delay. If no one is available at your address to take delivery and the Product cannot be left at your mailbox, our delivery partner will follow their standard procedure to attempt redelivery or return the product to sender.
  2.     TERMS OF PAYMENT.

(a)    The price of the Product will be displayed on the order page before the order is confirmed. Payment is due at the time the order is placed on the website. Payment may be made using credit card, Paypal or Amazon Pay. In each case, the payment is processed by a third party payment provider unconnected to our Platform (either Paypal or Amazon). You represent and warrant that i) you have the legal right to use any credit card or other payment method you use in connection with the purchase of Product and ii) the information you supply is true, correct and complete. You hereby agree that we are not responsible for any loss or damage arising from submission of false or inaccurate information.

(b)   All payments shall be made in U.S. dollars.

  1.     SALE CONVEYS NO LICENSE.  The goods are offered for sale and are sold by Company subject in every case to the condition that such sale does not convey any license, expressly or by implication, estoppel or otherwise, under any patent claim with respect to which Company can grant licenses covering complete equipment, or any assembly, circuit combination, method or process in which any such goods are used as components. Company expressly reserves all its rights under such patent claims. Company supplies Product only for domestic and private use. If you use the Product for any commercial, business or resale purpose, Company will not be liable for any loss of profit, loss of business, business interruption, or loss of business opportunity. 
  2.     LIMITED WARRANTY.

         (a)  Products or parts that have been subject to abuse, misuse, accident, alteration, neglect, unauthorized repair or installation are not covered by warranty.  Company will make the final determination as to the existence and cause of any alleged defect. 

         (b)  Customer may return to Company any Products that do have defects of function or workmanship, provided that (i) it is within 2 years of the original purchase; (ii) Customer obtains a return material authorization (“RMA”) from Company prior to returning the Product; and (iii) the Product is returned within 30 days of the warranty period provided herein. Any Product so returned to Company shall be promptly repaired or replaced, or the purchase price therefor refunded or credited, at Company’s option.  This shall be the Customer’s sole and exclusive remedy for any breach of any warranty provided in this Agreement.

(c)    EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE, Company MAKES NO OTHER WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS OR SERVICES SUPPLIED UNDER THIS AGREEMENT AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NONINFRINGEMENT. 

  1.     RETURNS.  Company will accept the return of (and provide a full refund for) any Product, for any reason, within 90 days or purchase as long as the product packaging has not been unsealed or opened. In this case, the cost of the return shipment is the responsibility of the Customer.   
  2. LIMITATION OF LIABILITY.

(a)    Company will not be liable for any loss, damage or penalty resulting from failure to perform or delay due to causes beyond the reasonable control of Company, including but not limited to supplier delay, force majeure, act of God, labor unrest, flood, fire, explosion, earthquake, or by excess demand for its products. In any such event, the delivery date will be deemed extended for a period equal to the delay.  

(b)   In no event will Company be liable under any contract, torts, negligence, strict liability or other theory for (a) damages in excess of the purchase price or (b) any special consequential, incidental or indirect damages (including without limitation loss of profit) whether or not Customer has been advised of the possibility of such loss, however caused and on any theory of liability arising out of this agreement. This exclusion includes any liability that may arise out of third-party claims against Customer.

  1. EXPORT LAWS AND RESTRICTIONS.  Customer agrees to comply with all export laws and restrictions and regulations of the Department of Commerce or other United States or foreign agency or authority, and not to export, or allow the export or reexport of any materials or items deliverable by Company in violation of any such restrictions, laws or regulations, or to Afghanistan, the People’s Republic of China or any Group Q, S, W, Y or Z country specified in the then current Supplement No. 1 to Section 370 of the U.S. Export Administration Regulations (or any successor supplement or regulations).
  2.   ENTIRE AGREEMENT.  The terms and conditions set forth herein constitute the entire agreement between Company and Customer.  No addition to, deletion from, or modification of, any of the provisions of this contract shall be binding upon Company unless acknowledged in writing and accepted by an officer of Company.  Any change made by Company will be deemed accepted by Customer unless within 10 days from the date Company delivers notice of such change Customer notifies Company in writing of Customer’s objection to such change.  This contract may not be modified, supplemented, qualified or interpreted by any trade usage or prior course of dealing not made a part of the contract by its express terms.  Customer hereby acknowledges that he has not entered into this agreement in reliance upon any warranty or representation by any person or entity except for the warranties or representations specifically set forth herein.
  3.   ASSIGNMENT.  This contract shall bind and inure to the benefit of Company’s successors and assigns, including without limitation, any entity into which Company shall merge or consolidate.  Customer may not assign any of Customer’s rights or obligations under this contract without Company’s prior written consent.  Any attempted assignment, delegation, or transfer by Customer without such consent of Company shall be void.
  4. WAIVER.  The failure by Company to enforce at any time any of the provisions of this contract or to exercise any election or option provided herein will not in any way be construed as a waiver of such provision.
  5. APPLICABLE LAW.  This contract will be governed by the laws of the State of California as applied to agreements among California residents entered into and to be performed entirely within California.
  6. JURISDICTION AND VENUE.  The parties agree that the exclusive jurisdiction and venue of any action with respect to this contract shall be the state courts of Santa Clara County, California (or, if there is federal jurisdiction, the United States District Court for the Northern District of California).
  7. ATTORNEYS’ FEES.  Reasonable attorneys’ fees and costs will be awarded to the prevailing party in the event of litigation involving the enforcement or interpretation of this agreement.

 

TERMS OF USE

Therapy Holdings, Inc. (the “Company”) collects biometric data from wearable fitness devices (the “Hardware”) purchased from the Company or from its distributors, transfers that data to a mobile app (the “App”) or its website (the “Site”) when the device is connected to a smart phone, other mobile device or a personal computer, uploads that data to the Company’s servers, and displays reports resulting from processing that data back to the user.  (In this document, we refer to the foregoing collectively as the “Services”.)  The Company’s Apps may be downloaded from Apple’s App Store and from Google Play.

These End-User Terms of Service (the “Terms” or, “Agreement“) constitute an agreement made by and between you, a user of the Services (“You“, or “Your“) and the Company, with respect to your use of the Services.

Please read these Terms carefully before accepting, and/or before downloading or installing the Apps or using the Services. By clicking on the “I accept” (or similar consent) button or downloading, installing or using all or any portion of the Services, you are accepting all of the Terms and conditions of this agreement.

If you do not agree to all of these terms and conditions, do not click to download, install or use the Apps or otherwise use the System.

1. Definitions

1.1.   “Apps” means the Company’s mobile applications.

1.2.   “Effective Date” means the date on which you downloaded an App or first begin using the Services, whichever occurs first.

1.3.  “Hardware” – means a wearable fitness device purchased from the Company or from its distributors or resellers and which connects to your  mobile device or computer, collecting exercise and workout data including muscle contraction strength and speed and device motion.

1.4.  “Services” means the services provided by the Company through the use of the Hardware, a mobile device or computer and the Company’s processing of biometric data submitted by You. Therapy Holdings reserves the right to add, change, remove, and/or modify the Services and any part thereof, including modifications to functionality, look and feel, tools and the presentation, as well as any Hardware requirements.

1.5.   “Site” means the Company’s website located at http://www.kgoal.com.

2. Fees

The Services are provided free of charge.  The Company reserves the right to charge You for the use of the Services at any time in the future at its sole discretion.

3. Grant of License

Subject to all of the terms and conditions of this Agreement, when you indicate that you accept these terms or first use the Services, whichever occurs first You are granted, as of the Effective Date, a non-transferable, non-sub licensable, non-exclusive, limited, personal and revocable license to (i) download the Apps and use the Apps, the Site and the Services for Your own private use, in accordance to the terms and conditions set forth in this Agreement.

4. Restrictions on Use and License

You agree not to, or attempt to (or permit other third parties to): (i) decipher, reverse engineer, de-compile, disassemble or otherwise disintegrate or attempt to reconstruct or discover any source code or underlying ideas or algorithms or file formats or programming or interoperability interfaces of the Apps or the Company’s online platform by any means whatsoever; (ii) copy, adapt, translate, modify, change, create any derivative work of the Apps or the Site or any portion thereof; (iii) remove any copyright or other proprietary notices from the Apps or the Site or any part thereof; (iv) test or use the Apps or the Site in connection with any benchmark tests, evaluation or any other tests of which the results are designated or likely to be published in any form or media or otherwise made available to the public; (v) disclose your user name and password to others (vi) allow anyone other than You, directly or indirectly, to use the Services with your user name and password; (vii) make copies of the Apps, the Company’s web pages or any portions thereof; or (viii) use the Services in a manner that is not in compliance with the Company’s specific instructions.  You are aware and agree that the Company is entitled, at its sole discretion, and without prior notice, to restrict and/or block your use of the Services, in the event that your use of the Services or the Site does not comply with the provisions of these Terms, without any remedy to you.

5. Title and Intellectual Property

All rights title and interest in and to the Hardware, the Apps, the Site, the Services and the Company’s online platform, including any revisions, corrections, modifications, enhancements and/or updates or upgrades thereto and including any and all associated intellectual property rights (including but not limited to, copyrights, trade secrets, trademarks, patents etc., whether registered or not), are and shall remain the Company’s sole property protected under any applicable laws and treaties, worldwide. This Agreement does not convey to You an interest in or to the Hardware, the Apps, the Site, the Services and the Company’s online platform or any portion thereof, but only a limited right of use of them, revocable in accordance with the terms and conditions of this Agreement. Nothing in this Agreement constitutes a waiver of the Company’s intellectual Property rights under applicable law.

6. Third Party Services

Ancillary to Your use of the Services, You may access and use services or products provided by third parties, with or without the use of the Hardware, the Apps, the Site, the Services or the Company’s online platform (“Third Party Products and Services”). The use of such Third Party Products and Services is subject to the applicable licenses and/or terms of use provided by such third parties and the Company is not responsible for the use of or the function of any Third Party Products or Services, whether alone or in conjunction with the Company’s Hardware, the Apps, the Site, the Services or the Company’s online platform.

7. Use of Information

7.1.  Private Information. You may be required to provide certain details about yourself including personal information for the purpose of opening an account and using the Services. You agree and undertake that all such information provided by You through the Service is correct and complete and You undertake to inform the Company immediately of any changes to any such information.

7.2.  Privacy Policy. The Company is committed to respecting and protecting Your privacy and the confidentiality of Your information. For information about the Company’s privacy and data protection policies, please refer to and read the Company’s Privacy Policy at http://www.kgoal.com/privacy. This document explains how the Company treats personal information and protects Your privacy. By accepting the terms and conditions of these Terms, you agree to the Company’s Privacy Policy.

7.3.  Confidentiality of Access Information. In order to use the Services, You must first establish an account with the Company through the Apps or via the Site.  In the process of establishing the account, You will establish a user name and password that You will use to access the account and use the Services. You hereby warrant and undertake that You will keep any access information safe, secure and confidential at all times; and You shall not disclose or share such access information with any third Party. You hereby release the Company from any and all liability for any losses and/or damages caused by your breach of the foregoing undertaking, and You assume and undertake full liability for any such losses and/or damages.

8. Access to Your Account

From time to time, the Company’s technical and customer support teams may access Your account to provide the Services, to maintain the Apps, the Site or Your data, and to fulfill other customer support activities. Such access may be per Your specific request and/or as a proactive action by the Company to ensure the proper operation of the Services provided to You.

9. Term and Termination

9.1.     Term and Termination. This Agreement is effective as of the Effective Date and will continue until You cease using the Services or Your access is terminated by the Company, whichever occurs first. Upon the end of the Term, Your license to use the Services shall automatically terminate. The Company reserves the right to terminate Your use of the Services and the access to Your account for any reason or no reason, including without limitation, upon any violation by You of any of the provisions of this Agreement or violations of relevant laws or regulations.

9.2.     Effects of Termination. Upon expiration or termination of this Agreement for any reason, Your access to your account shall be blocked, and you will not be able to use the Apps, the Site or the Services. The provisions of paragraphs 1, 4, 5, 6 9, 10, 11, and 12 will survive any termination of this Agreement.

10. Warranty, Disclaimers and Limitations

10.1.    THE COMPANY’S WARRANTY PERTAINING TO THE HARDWARE IS CONTAINED IN THE USER DOCUMENTATION FOR THE HARDWARE.  THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.  ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE SERVICES, ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWABLE BY LAW.  THIS INCLUDES WITHOUT LIMITATION ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10.2.     WITHOUT LIMITATION, THE COMPANY DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, MALFUNCTIONS AND INACCURACIES IN THE DATA COLLECTED FROM YOU AND THE REPORTS PROVIDED BY THE COMPANY TO YOU RESULTING FROM PROCESSING THAT DATA, (II) PERSONAL INJURY, ANY HEALTH CONDITION, OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES (III) ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR DATA THAT HAS BEEN TRANSFERRED TO THE COMPANY’S APPS, SITE OR SERVERS, INCLUDING WITHOUT LIMITATION ANY PERSONALLY IDENTIFIABLE INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE APPS OR THE SITE BY ANY THIRD PARTY OR YOU.

10.3.     THE USE OF THE APPS, THE SITE AND THE SERVICES IS FOR GENERAL INDICATIVE PURPOSES AND IT IS NOT INTENDED TO PROVIDE ANY MEDICAL DIAGNOSIS, OR TO SERVE AS AN AID FOR MEDICAL DIAGNOSIS, OR TO PROVIDE ANY MEDICAL ADVICE, OR TO RECOMMEND ON ANY TREATMENT OR OTHER MEDICAL PROCEDURE. ANY INFORMATION PROVIDED TO YOU THROUGH THE APPS, THE SITE OR THE SERVICES, EVEN IF IN THE FORM OF ADVICE OR RECOMMENDATION, SHOULD NOT BE REGARDED AS MEDICAL OR OTHERWISE QUALIFIED ADVICE, AND YOU SHOULD IN ANY CASE CONSULT WITH A QUALIFIED PHYSICIAN OR OTHER PROFESSIONAL CONSULTANT  AS THE CASE MAY BE. IN NO EVENT SHALL THE INFORMATION GENERATED BY THE APPS, THE SITE OR THE SERVICES SUBSTITUTE FOR MEDICAL DIAGNOSIS AND TREATMENT BY CERTIFIED AND QUALIFIED PHYSICIANS OR OTHER PROFESSIONALS ACCORDING TO APPLICABLE LAW. ANY USE OR RELIANCE ON THE INFORMATION GENERATED BY THE SERVICES IS MADE AT YOUR OWN RISK AND YOU HEREBY RELEASE THE COMPANY FROM ANY WARRANTY OR LIABILITY RELATED THERETO.

11. Limitation of Liability

11.1.     BY USING THE SERVICES, YOU AGREE THAT YOU FOREVER AND IRREVOCABLY WAIVE ALL CAUSES OF ACTION AND ALL CLAIMS FOR ANY DIRECT OR INDIRECT DAMAGES CAUSED TO YOU DUE TO YOUR USE AND RELIANCE ON THE SERVICES PROVIDED BY THE COMPANY  OR DUE TO ANY MEDICAL DIAGNOSIS OR TREATMENT MADE OR PROVIDED TO YOU BASED ON THE INFORMATION GENERATED FROM THE SERVICES. YOU HEREBY AGREE THAT IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION SHALL APPLY REGARDLESS OF THE FAILURE OF ANY ESSENTIAL PURPOSE. THIS LIMITATION IS AN ESSENTIAL PART OF THE AGREEMENT BETWEEN YOU AND THE COMPANY.

11.2.     TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT YOU PAID TO PURCHASE THE HARDWARE. YOU ACKNOWLEDGE THAT THIS LIMITATION REPRESENTS A REASONABLE ALLOCATION OF RISK, AND THAT THE COMPANY WOULD NOT PROVIDE YOU WITH THIS LICENSE TO USE THE SERVICES EXCEPT UNDER THE TERMS OF THIS AGREEMENT.

12. General

12.1.  The Company may make changes to these Terms from time to time. When these changes are made, the Company will make a new copy of the Terms available at www.kgoal.com/terms. You understand and agree that if You use the Apps, the Site or the Services after the date on which the Terms have changed, Your use shall be construed as acceptance of the updated Terms. If there is any contradiction between the Terms of this Agreement and the updated Terms published by the Company from time to time, then the updated Terms shall take precedence. This English version of the Terms shall supersede in any case of conflict between these Terms and any translation thereof. These Terms or the updated version thereof shall constitute the entire agreement between You and the Company with respect to the Services.

12.2.  If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited to the minimum extent necessary so that this Agreement shall otherwise remain in effect.

12.3.  Any notice or report hereunder shall be in writing to the notice address provided by either party to the other and shall be deemed given: (a) upon personal delivery to the recipient by hand delivery or a nationally recognized overnight courier (e.g., Federal Express); (b) when sent by confirmed facsimile if sent during normal business hours of the recipient, or if not, then on the next business day; (c) five (5) days after having been sent by registered or certified airmail, return receipt requested, postage prepaid; or (d) one (1) business day after having been sent by email message

12.4.  No waiver will be implied from conduct or failure to enforce or exercise rights under this Agreement, nor will any waiver be effective unless in a writing signed by a duly authorized representative on behalf of the party claimed to have waived.

12.5.  This version of the Company’s Terms of Service was first posted on the Site on 19 December, 2014.

 

WEBSITE TERMS

Below are specific items related to the website

website access

Therapy Holdings, Inc. (collectively "we", "TH") provides and manages www.kgoal.com (the "website"). These terms of use govern your use of and access to www.kgoal.com. By accessing this website, you agree and consent to these terms of use. If you do not agree to these terms of use, you are unauthorized to access this website.

By agreeing to these terms of use, TH grants access to this website for personal use only. Please review our copyright notice for limitation on the use of website content.

TH reserves the right to restrict or deny access without notice, at any time and for any reason, to this website.

limitation of liability

This website and its contents are provided on an 'as is' and 'as available' basis without warranty of any kind. We do not warrant that the information on this website is accurate or complete or that this site is error-free. TH disclaims all warranties of any kind, express or implied, including, but not limited to, warranties of freedom from malicious programs or implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, or any other implied warranties arising from related dealings, usage or trade.

Under no circumstances shall TH be liable to you or any other person for any indirect, incidental, consequential or punitive damages arising out of or in connection with the use of the information or products on this website.

copyright notice

All content on this website including logos, text, images, video, graphics, design, products and source code are copyright © 2014-2020 Therapy Holdings, Inc. all rights reserved.

This material may not be stored, reproduced, displayed, modified or distributed without the express prior written permission of Therapy Holdings, Inc.

 

MOBILE TEXT / SMS SERVICE

The Therapy Holdings, Inc mobile message service (the "Service") is operated by Therapy Holdings, Inc (“Therapy Holdings, Inc”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Therapy Holdings, Inc’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Therapy Holdings, Inc through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Therapy Holdings, Inc. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to kGoal or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Therapy Holdings, Inc mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to kGoal or email help@kgoal.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.